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Client & Tech Support 24/7

Contacting as an active user can help us to verify and speed up your case.

C12 Team has No Social Media links, besides @c12support!
(No Public Chats, Discord, Twitter, Youtube or other pages)
All profile data requests are processed via this Contact Form or E-mail:

Read important Notes before inquiring

  • Withdrawals will take from 24h up to 96 business hours to process. Your payout countdown timer is displayed in the "Statistics" area.
  • Requesting a withdrawal on Friday before or during weekends will add up to 48 hours to your countdown timer.
  • To avoid ticketing overload, please send us only a single inquiry at a time. Most of the time C12 team can process your case in less than 24 hours.